Deposit must be paid within 5 days of booking. This is non-refundable.
Balance is payable by cheque up to 7 days before hire or by cash or card on the day. No other methods of payment will be accepted on the day.
Cancellation by Us for our organised individual day trips
We will only cancel trips due to unforeseen circumstances which are outwith our control. If we have to cancel our trip we will refund you in full.
Cancellation by You for our organised individual day trips
If you wish to cancel your booking you must inform us as soon as possible. Cancellation charges may be payable. Please see cancellation charges.
Within 48 hours of trip departure, no refund will be given.
48-72 hours before trip departure, 50% refund will be given.
72 hours and above, full refund will be given.
Cancellation charges for minibus rental
20% deposit is retained if a minibus rental or group booking is cancelled.
If the balance on a rental is not paid prior to the six week deadline then the company reserves the right to cancel the rental and retain the deposit.
If cancellation has been received less than six weeks prior to the rental date the following will apply:
41-28 days before rental = 75% of the balance returned.
27-14 days before rental = 50% of the balance returned.
13 days or less = 0% of the balance returned.